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Terms & Conditions

INTRODUCTION

This website is owned and operated by UNIVERSAL CHAINS (hereinafter 'We', 'Universal Chains', 'The Company'& ‘ universalchains.com’) having its Registered and Corporate Office at 191, between Soi-45 & Soi-47 , Rama 3 Road, Yannawa, Bangkok-10120, Thailand. In using the www.universal-chains.com service, of UNIVERSAL CHAINS ("You" means the person using universalchains.com) are deemed to have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website. UNIVERSAL CHAINS reserves the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by UNIVERSAL CHAINS. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of UNIVERSAL CHAINS.If you have any queries about these terms & conditions or have any comments or complaints on or about our website, please email us at info@universal-chains.com or call us on our all day helpdesk (+66) 2649 0000.

GENERAL

Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to Thailand law and any disputes or proceedings shall be subject to the exclusive jurisdiction of Thailand Courts.None of the provisions of this Agreement shall be deemed to constitute a partnership or agency between you and the Company and you shall have no authority to bind the Company in any manner whatsoever. This Agreement sets forth the entire understanding and agreement between you and us with respect to the subject matter hereof.In the Company's sole discretion, it may transfer its rights and obligations (under this Agreement without your prior express consent.) If you breach this Agreement, and the Privacy Policy or the documents they incorporate by reference and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the aforesaid.

The Company may terminate this Agreement at any time. Without limiting the foregoing, the Company shall have the right to immediately terminate any passwords or accounts of the User in the event of any conduct by the User which the Company, in its sole discretion, considers to be unacceptable, or in the event of any breach by the User of this Agreement. Notwithstanding any other provisions of this Agreement, or any general legal principles to the contrary, any provision of this Agreement that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this Agreement.

COPYRIGHT

UNIVERSAL CHAINS reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of www.universal-chains.com or its suppliers and they are protected by International copyright laws.

PRICING

Prices throughout the website would be quoted in Thai Baht & US Dollars (USD). Payment can only be accepted in Thai Baht & USD.

For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations, which will be billed separately to you by the courier company at the time of delivery.

PAYMENT

All payments on www.universal-chains.com are to be made through bank transactions for international shipments and cash on delivery option would be accepted for Thailand customers only. All Bank transactions charges are to be borne by the customers themselves. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction. You will be advised by an e-mail and call for your balance payment. Orders would be dispatched only after balance payment is transacted.

All products and information displayed on www.universal-chains.com constitute an invitation to offer. Your order for purchase constitutes your offer, which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be on offer to us and we reserve the right to accept or reject such balance order.No act or omission of UNIVERSAL CHAINS prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.We have taken care in presenting the products on our website as accurately as possible. The images you see are sample images and will depend on your monitor's display and colour capabilities. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. All products are handcrafted so there may be some variations in the actual product received.

Packaging of the product may vary from the packaging of the product displayed in the website.All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order or to divide up orders. We will inform you if we are unable to fill your order.

Prices on the website are subject to change without prior notice, and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production. Gold is a commodity with market fluctuations beyond our control. This simply reflects the market value of the raw materials. We apologize for any inconvenience that this may cause. We do not negotiate prices on our products and all our prices are final.

RESTRICTIONS

UNIVERSAL CHAINS reserves the right, at our sole discretion, to limit the quantity/value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. UNIVERSAL CHAINS reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.

CANCELLATION BY UNIVERSAL CHAINS

There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional information or verification/s before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order.

CANCELLATION AND CHANGES BY CUSTOMERS

If you wish to cancel or modify your order, please send an email to info@universal-chains.com. We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 3 days of receipt and we will arrange for collection. The customer agrees not to dispute the decision made by UNIVERSAL CHAINS and accept UNIVERSAL CHAINS decision regarding the cancellation.

SIZING

Dimensions displayed on the UNIVERSAL CHAINS website are noted in inches. While we try to ensure that all measurements on our website are accurate, errors may occur as each piece is unique. Ring sizing is sometimes a challenge to get perfectly right. A very thick band will feel much tighter than a thin band of the exact same size. When sizing a ring, we make every effort to ensure a perfect fit on the first try. Please choose your ring size carefully.

DISCLAIMER

UNIVERSAL CHAINS owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).

You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please contact us to apply for permission.

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors.

EXTERNAL MATERIAL

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

SITE SECURITY

You are prohibited from violating or attempting to violate the security of this Website, including, without limitation.

  • Accessing data not intended for you or logging onto a server or an account, which you are not authorized to access.
  • Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, and "flooding," "spamming," "mail bombing" or "crashing."
  • Sending unsolicited emails, including promotions and/or advertising of products or services.
  • Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting Violations of system or network security may result in civil or criminal liability. UNIVERSAL CHAINS will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox).

WEBSITE ERROR

We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices.

LIABILITY AND INDEMNITY

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law. UNIVERSAL CHAINS will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind (whether express or implied statutory or otherwise) regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server from which it is made available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. UNIVERSAL CHAINS will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and UNIVERSAL CHAINS accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. Other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at in this document, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law. You agree to defend, indemnify and hold harmless UNIVERSAL CHAINS, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against UNIVERSAL CHAINS and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with UNIVERSAL CHAINS and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners.

USERS OBLIGATIONS

  • You have to provide true, accurate, current and complete information about yourself as prompted by UNIVERSAL CHAINS registration form.
  • To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if UNIVERSAL CHAINS has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with this User Agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by UNIVERSAL CHAINS for redelivery shall be claimed from you and you shall pay such cost.You will provide authentic and true information in all instances where such information is requested of you.
  • UNIVERSAL CHAINS reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), UNIVERSAL CHIANS has the right in its sole discretion to reject the registration and debar you from using the Services of www.universal-chains.com and or other affiliated websites without prior notice whatsoever.
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.That before placing an order you shall check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale and invitation of offer included in the item's description.

SALE AND PROMOTION

  • The sale runs till stock lasts. Duration of sale is in the sole discretion of UNIVERSAL CHAINS and it reserves the right to extend or terminate the sale, without further information at any point of time.
  • The products can be removed/changed/added under the Sale category. It will be in sole discretion of UNIVERSAL CHAINS.
  • In case of any further query regarding the sale, please email customer care at info@universal-chains.com.
  • UNIVERSAL CHAINS reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and UNIVERSAL CHAINS’s decision in this regard shall be final and requires no intimation to the customer of any sort.

CONTACT INFORMATION

For questions, please contact us at info@universal-chains.com or call (+66) 2649 00 00.